Coastal Pillows Plus
Optional Fill
Optional Fill
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Shipping
Shipping
Enjoy free shipping on all qualifying orders.
We offer standard shipping. Standard shipping typically takes 3–7 business days. Please note that delivery estimates may be affected by holidays, weather, or carrier delays. Tracking is provided for all shipments so you can follow your order every step of the way.
Processing
Processing
All orders are carefully prepared and quality-checked before shipping. Please allow 1–3 business days for order processing. Personalized or custom items may take 3–5 business days. Once your order ships, you’ll receive a confirmation email with tracking information.
Refunds & Returns
Refunds & Returns
We hope you love your purchase, but if something’s not right, we’re here to help. While returns aren’t generally accepted, please contact us within 7 business days if your order arrives defective or damaged so we can make it right.
If your order hasn’t shipped yet, we can usually cancel it and issue a refund—just reach out right away. Once shipped, orders can’t be canceled.
Approved refunds are processed to your original payment method within 5–7 business days. Sale or promotional items may be non-refundable, and customers are responsible for return shipping costs on approved returns.
We don’t currently offer exchanges, but you can request a refund (if eligible) and reorder your preferred item. For assistance, message us through our Contact Us page or by email.